Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buy It Carl (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product received in good order. Not tested yet, but appears to be of good quality.
I do not advise! You need to separately colible each roulette!
Great!! There is a 3 millimeter deviation
Great range finder! You can take it. It was a month before Belgorod.
Convenient to use. In work and at the cottage it will be useful! In less than a week delivered, brought straight home.
Excellent packed, the cardboard box did not crumple. The meter works great. Many thanks to the store.
The product arrived in perfect condition, no hitting and well packed, the shipping time was as estimated, very satisfied with the purchase. Highly recommended the store.
Shows without error of 3 m50cm. Seller-thank you.
Delivery from Russia 6 days. The device is excellent, it works exactly. I am happy with the purchase, I recommend the store.
Fast enough delivery by the transport company. You can straight to the apartment. The thing is useful and really works. Can measure area and volume. + case + hand strap. Two AAA batteries. In general, I'm happy. Save Bo big. + Laser can play with cat: D
Zakazik received. Whole. Packing is not crumpled. In the kit all as in the description. Checked the batteries. Works. Later I will add feedback as I check all the functions. And so the store and I recommend the product. The seller answered all questions quickly. Definitely the maximum of stars. Order made 29.01. But because of the spittle and the workload, the shipment was delayed. But still to Belgorod delivered quickly.
The dalnomers came whole and timid. Packed in boxes and wrapped with film and tape. The store is awesome and sociable. Asked the seller not to delay the shipment! Ordered February 4 and received February 11 in Perm (The Courier brought them home. It feels like he sent them by a private plane. Fastest shipping. I recommend this seller 10 points to him for this attitude to work!!!!
Came quickly, everything whole, works. Thank the senders!!!
Measures well even in the light of the sun. Zachot. Lish would not put the battery in the off state as lomvum
Everything works fine, measurements are accurate. I recommend the product and the store.
In Minsk the order came for 56 days. Packed very reliably. Tracked all the way. There are no batteries in the kit, but this is a trifle. But in the kit there is a device, a cover, a strap for socks on the hand, an instruction and a reflective plate. Put the batteries and checked the work of the device in the room, the measurements do quite accurately, reads out the area. I'm happy with the purchase. Thank you very much to the store, I recommend.
I had to wait a long time but everything came. Thanks to the store. Extended the insurance.
The device works, it measures quite accurately. There are no batteries included, but there is a cover, a lace and a target. Thanks to the store for the high quality of the goods.
Product מצויין dude very מדוייק very fast shipping
Arrived in Israel two days after the expected time in good condition and nicely packed. At first I worried that there was a deviation of 6mm but after communicating with the store he sent me self calibration instructions. Now the product works great. Thanks seller